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Support

We're here to help you get the most out of IndiClock.

Frequently Asked Questions

How do I change themes?

Swipe left or right on the clock face to cycle through themes, or tap the gear icon and choose "Pick Theme" to see all available themes in a grid.

How do I enable more theme catalogs?

Open Settings and scroll to the Catalogs section. Toggle on any catalog you'd like — themes will load automatically.

How do I use Desk Mode?

Rotate your device to landscape. The clock moves to the left and a panel with calendar, weather, and widgets appears on the right. The screen stays on automatically.

How do I add widgets (alarm, timer, stopwatch, pomodoro)?

In landscape mode, swipe down on the left panel to reach the widget area. Tap the "+" button to add a new widget.

How do I use IndiClock as an always-on desk clock or slideshow?

Rotate the device to landscape while IndiClock is open to enter Desk Mode. The screen stays on automatically while the app is in the foreground. On iPhone, one extra step is required so that iOS StandBy doesn't replace IndiClock with Apple's own clock when the phone is charging on a stand.

Full step-by-step setup, separate sections for iPhone and iPad: Desk Clock & Slideshow Setup.

Why isn't weather showing? (stuck on "Fetching weather")

Weather needs three things: location permission, location services turned on, and a network connection. Check in this order:

  1. Location permission: iOS Settings → IndiClock → Location → set to While Using the App. If it says Ask Next Time or Never, the weather view will never load.
  2. Location services master switch: iOS Settings → Privacy & Security → Location Services → toggle ON.
  3. Network: make sure you have Wi-Fi or cellular data.
  4. Force-quit and reopen: swipe up from the app switcher, close IndiClock, then reopen. The location prompt should appear — tap Allow While Using App.
  5. iOS version: weather requires iOS 16 or later (iPhone 8 and newer; iPad 5th-gen and newer).

If it still hangs after all five, email info@indiclock.com with your device model and iOS version.

Can I create my own themes?

Yes. Open Settings and scroll to "My Themes". You have three custom theme slots where you can define colors, hand styles, images, and more using JSON.

Does IndiClock collect my data?

IndiClock collects minimal, anonymous usage data that is not linked to your identity. No personal information, location, or browsing data is ever collected. See our Privacy Policy for details.

How do I import a theme someone sent me? My import failed — what should I check?

Tap a theme link from Messages or Mail to open the preview directly, or paste the URL into Settings → Themes → Add Theme. Common failures: the URL must be HTTPS, the file must be under 100 KB, and it must be the direct .json URL (not a /i/?theme=… share-link or a landing page). Working examples of every supported link shape are on the test page.

Can I create or publish my own themes?

Yes — see the Customize a Theme and Publish a Theme guides. You can either edit a starter JSON by hand or use an AI chatbot with our copy-paste prompt.

Need more help?

Email us at support@indiclock.com and we'll get back to you as soon as possible.

General inquiries: info@indiclock.com
Privacy questions: privacy@indiclock.com